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Help - Buying

Buying (Add to Cart)

If the option is available you can use “Add to cart” to purchase the item immediately.

The “Add to Cart” option will appear on the item details page.

To make a purchase enter quantity and click on the “Add to Cart” tab you will then be directed to Calculate shipping and proceed to checkout page. After completing the checkout process enter the billing address and select one of the shipping options that is available, now proceed to place order, you will then be forwarded to the payment option page select one of the available payment options and proceed to the make payment tab.


Placing a bid on an item you are interested in could’t be easier, when viewing the item details page you can enter your bid in the place bid box and then click on the place bid tab.

To place your bid simply enter the amount you wish to bid e.g. 50.00. Please note no currency symbols are required. The bid will be placed in the auction currency.

If your bid is high enough to take the lead in the auction a confirmation message will be displayed to you, however if your bid has not taken the lead be it due to a higher proxy bid or not meeting the reserve price you will be invited to make a further bid.

You can also place a proxy bid, proxy bidding allows you to place your “High Bid”. At all times you will only pay the lowest required bid should you win the auction. For example, if the current bid on an auction is 500.00 you can place a proxy bid of 2,000. Should you remain the only bidder you will only pay 500.00. However should the item receive other bids the site will automatically re-bid for you (up to 2,000 in this scenario) to ensure you remain in the lead.

The Buying section provides you with an overview of all the items you have bid on lists items you have won, outstanding invoices and items you are watching.

The Buying section also provides access to your Favorite Stores list.

Managing & Placing Bids

At the heart of your auction experience is bidding on items you'd like to buy in several ways:

Bidding Proxy
Make an Offer
Add to Cart

You can see detailed examples for each type of bidding option below.You can see detailed examples for each type of bidding option below.

Standard & Proxy Bidding
Standard Bidding is the most common way to bid on an item, and is exactly the same as the process used in real-world auction rooms. You bid the minimum amount needed to outbid the current high bidder.

A Proxy Bid means that you bid an amount that is higher than necessary. The auction software will raise your actual bid to the minimum necessary, but will remember your maximum. If someone else comes along and tries to outbid you, the auction software will automatically place additional bids on your behalf up to the value of your proxy bid. This means you can stay on top of the bidding without having to be near a computer.

Here's how you do it:

1. Find the item you'd like to bid on - either by browsing the categories, or by using the search box navigation bar:

2. To place a bid, enter your chosen amount into the "Place Bid" field in the item listing:

Click the Place Bid tab to continue.

3. The bid confirmation screen will display the minimum bid needed (standard bid) and will allow you to adjust your bid accordingly:

A. If you wish to place a standard bid, adjust your bid to match the Minimum Bid value shown

B. If you wish to place a proxy bid, enter your maximum bid into the Your Bid field

4. You will now see confirmation that you are the high bidder or a message telling you that you have been outbid, or that you bid is below the reserve price.

You can place as many bids as you want on an item.

Making An Offer
Some sellers allow potential buyers to make an offer to buy their items, to avoid having to wait for the auction to finish.

If a seller is open to offers, you will see a box and a make offer tab in the listing details page:

1. If you would like to make an offer enter the amount you would like to offer in the box provided.

3.To Proceed with your offer click on the make offer tab, your offer will be confirmed and submitted to the seller.

Buy Out (Buy Now)
If the option is available you can use “Buy Out” to purchase the item immediately without having to place a bid.Some sellers offer such an option which can be used at any time until a bid has been placed over any applicable reserve price.

The “Buy Out” option will appear on the item details page, you will be asked to confirm your intention to buy out the item before the sale is concluded.Buy out’s cannot be retracted.

Some sellers allow items to be purchased instantly at a fixed price, regardless of any auction bidding that has taken place. This feature is called Buy Out.

You will see this “Buy Out” tab in item listings details page.

The Buy Out price will be stated directly above the quantity box .

1. To purchase the item at the “Buy Out” price click on the “Buy Out” tab.

2. You will be taken to a confirmation page showing the “Buy Out” price, postage costs for the item:

Click proceed and you will be directed to the payment gateway page,select a payment method and click on the make payment tab.

Purchase History

The Buying section of the Members' Area also allows buyers to see all of their current invoices

Recently-purchased items are then individually listed with their payment status

When you are ready to pay for the item, simply click on the Make a payment tab.

This will take you to a payment screen enabling you to choose you preferred payment method and make an instant payment for your item:

Once you have completed the payment, the payment status for the item will be updated in the Purchase Details table - for example: Invoices Receive

Watched Items

The auction watch features notifies you of newly listed auctions which contain keywords you have chosen. For example if you are looking for a new Digital Camera you could enter in those keywords from within your members area area. Each time a new auction is listed containing those keywords you will be notified via email.

The item watch features lets you keep a close eye on any auction without having to place a bid on it. This feature means you can be kept up to date on how an auction is doing and prepares you to place a winning last minute bid. You can watch any auction by clicking on the “Watch item” link on any auction page.

If you would like to track the progress of an auction without bidding on it, you can choose to watch the item.

1. In every item listing, you will see a Watch Item link - like this:

To add an item to your Watched Items , simply click on this link:

2. To view your Watched Items, go to the Watched Items section of the Members' Area:

Favorite Stores

Users can operate their own stores within the auction site. Selecting a store as a favorite allows you quick and easy access to it directly from your Members' Area, without having to search for it.

1. To access a complete list of stores or to search the store directory, click on the stores link in the navigation bar:

2. At the top of each store's home page, there is an Add To Favorites link. Click this to add this store to your Favorite Stores:

To see a list of all of your favorite stores, go to Members' Area / Buying / Favorite Stores.